TERMS AND CONDITIONS OF USE
These general conditions of online sale (hereinafter "CGV") govern the contract of sale (hereinafter, the "Contract") of the products (hereinafter, the "product" or "products") offered by
Commercio edile 4m srl
Contrada Ranciditi Agnellaro 1
92021 - Aragona - Italy P.I. 00550690846
through its website www.casavanity.com (hereinafter, the "website") to users of the site (hereinafter, the "customers" or the "customer").
These general conditions of sale have as their object the definition of the rights and obligations of the parties in the context of a distance sale of goods offered in the online shop www.casavanity.com in accordance with the current regulation on e-commerce and distance contracts.
Building trade 4m srl is official authorized dealer of all the Brands on the site.
Commercio edile 4m srl
Contrada Ranciditi Agnellaro sn
9021 Aragona - Agrigento - Italy
Tel: +39.0922.38253 | Fax: +39.0922 38431
AD Davide Morreale
All information contained on the site www.casavanity.com (hereinafter referred to as the Website) is in Italian and English.
The customer declares to have read all the above information and general conditions of sale, before placing the order.
1. Acceptance of General Sales Conditions
The customer, with his purchase order, unconditionally accepts and agrees to observe in its dealings with the Commerce Building Ltd., the general conditions and payment below, declaring to have read and accepted all the instructions provided to him, also taking note that the application of any other clause is excluded unless the same are previously agreed in writing with the Commercio edile 4m srl
2. Territory and coverage of the offer
The present version of the general conditions of sale refers to sales made to consumers having their domicile or residence in Italy and abroad.
3. Client's obligations
The General Conditions of Sale must be examined ON LINE by the customers who visit the casavanity.com store before placing an order in any way that this is done (telephone, email, internet, other). The submission of the order confirmation therefore implies full knowledge of these General Terms and Conditions of Sale and their full acceptance. The customer agrees, also, once the purchase procedure is concluded, to print and keep these general conditions of sale, already viewed and accepted during the whole purchase process.
The Customer provides for the purchase of products by consulting the descriptive and technical sheets present ON-LINE and is therefore solely responsible for the choice and suitability of the product for the purpose.
4.Assumption of responsibility
It is the responsibility and the obligations of the purchaser to inquire about the specific compatibility of what they intend to buy with their needs.
The technical and functional characteristics related to the products published by Commercio edile s.r.l. through their informative messages on the internet pages describing the articles are those communicated by the respective producers.
The Building Trade s.r.l assumes no responsibility for the truthfulness and completeness of such information. The images of the products are indicative and not binding.
The Products are not supplied on trial. Although the Website can provide information on the characteristics of the Products, the Customer is responsible for the selection of the Products ordered and the compliance and conformity of the specifications indicated by each manufacturer to their needs. The photographs and the video presentation of the products supplied with the descriptive information are published on the website for descriptive purposes, taking into account the fact that the quality of the images, including an exact display of the color variations, may depend on software and computer tools used by the customer when connecting to the site Casavanity.com does not assume any responsibility in on the problems caused to the customer by the use of the site and the technologies used as they are not dependent on their own will.
The purchase is made by the customer and relates to the products as illustrated and described ON-LINE in the relative descriptive and technical sheets (the images are indicative).
The price established for purchase is fixed and final. It does not include separately invoiced delivery costs, which will be indicated in the order confirmation.
For a delivery in the European Union, prices are inclusive of the VAT applicable to the order day.
Therefore, VAT is included.
No other customs tax or VAT will be payable for delivery within the European Union. Any change in the applicable rate may affect the selling price of the products in the catalog.
For a delivery outside the European Union, the customer must pay customs duties, VAT or other taxes related to the import of products in the country where the delivery will be made.
The relative formalities are exclusively charged to the customer, unless otherwise indicated. The customer is solely responsible for verifying the possibility of importing the ordered products with regard to the territory law of the country of delivery.
6. Payments and invoicing
The customer agrees to pay, if necessary, and this directly to the courier or to the carrier, customs duties, VAT or other taxes related to the import of products in the countries where the delivery will take place.
The payment of the purchased products and the relative shipping costs must be made by the customer using these methods: Credit Card, Paypal, Bank Transfer. (The various payment tools options will be further specified during the purchase process)
Payment by bank transfer is subject to the following conditions:
The bank transfer must be received within 10 working days from the order. Beyond this date the order will be considered void. The goods will be shipped only after verifying the accreditation at our bank account.
The Products ordered remain the property of Commercio edile srl until the final payment and in full of their price (pursuant to Article 1523 and following of the CC.) Building trade 4m srl reserves the right to claim the Products ordered in case of failure payment.
In this case and at the request of Trade Building s.r.l, the Customer undertakes to return any unpaid Product, with expenses at its own expense.
Each order of the Products transmitted to casavanity.com constitutes a contractual proposal of the Customer. The evasion of the order by casavanity.com is equivalent to confirmation and acceptance of the same.
The tax documentation relating to the Products ordered will be issued by Commercio edile s.r.l. at the time of shipping the Products to the Customer.
The buyer customer undertakes to provide the exact indications for the shipping and billing address; in case of incorrect sending of such data, any additional costs of recovery and reshipment are charged to the buyer customer.
7. Delivery of products and execution of the order
The products purchased will be delivered by the Building Trade s.r.l. by courier or carrier, to the address indicated by the Customer as the destination address.
The choice on the various shipping methods will be made by the Customer at the time of purchase.
For our shipments we rely on the service of qualified couriers such as TNT or Couriers specialized in the delivery of our products to ensure the quality of service and integrity of the Products.
The duly packed goods travel on behalf of and at the risk of the purchaser from the moment of delivery to the carrier.
At the time of delivery, the customer must verify the integrity of the packages.
In case of delays, breakdowns, total or partial losses, the customer has the right to appeal to the carrier without the responsibility of casavanity.com ever being taken into consideration.
Therefore, upon delivery, casavanity.com advises the customer to proceed with the verification of the status of the products delivered before signing the notice of receipt of the package. Once the acceptance signature is affixed, it will no longer be possible to contest any damage or aesthetic anomalies reported on the products. We remind customers that it is their duty to open the contents of the packaging if there are signs of damage on the packaging.
If he finds any anomalies in the product, he must refuse the delivery of the products or accept them by putting in writing in the acknowledgment of receipt his reservations, detailed and dated. A copy will be sent to Commercio edile s.r.l., C / da Ranciditi Agnellaro - 92021 - Aragona (AG) Italy.
Normally deliveries take place within 3/4 days for Italy and 8/10 days for European destinations only for products available in stock.
Deliveries for products not available in stock take place within 1/8 weeks of receipt of the accreditation.
The shipping terms indicated on the site, although carefully evaluated, must be considered non-binding for Building Trade s.r.l which can subsequently confirm or modify them, according to their actual needs. Shipping times are shown in working days.
Delivery times are indicative if there are no physical or structural impediments (eg incorrect addresses) or force majeure events such as strikes, natural disasters, problems related to transport / supply / manufacture, exchange rate fluctuations, government actions and / or regulations. If the event of force majeure persists for more than two months compared to normal delivery times, each Party will have the right to withdraw from the contract, without any compensation being due to the other party.
Delivery is considered as executed from the moment the Product is delivered to the Customer. The delivery document issued by the carrier, dated and signed by the Customer upon delivery of the Product, will constitute proof of transport and release of the goods.
In the event of an error related to the Product, the Customer undertakes to return said Product or Products interested in Building Trade s.r.l. within 7 (seven) days of receipt, provided that they are returned with the closed packaging, in their state and original packaging with the accompanying documents.
The delivery of the products, unless otherwise specified, always refers to the street level for orders placed on the cart.
The customer, by purchasing, accepts these conditions
8. Availability of products
The definition of the warehouse on the virtual store is purely fictitious; it could happen that a purchased item is temporarily not present. In this case casavanity.com ensures the regular processing of the order made reserving the right to request the goods temporarily not present at its suppliers. In this case, the purchaser will not be able to exercise the right of withdrawal due to the lack of immediate delivery, or rather late delivery compared to what is explicitly reported in the product data sheet.
The customer by purchasing accepts these conditions.
9. Collection of products in case of absence of the customer
In case of absence of the recipient during the delivery, the carrier will leave a notice of passage to the delivery address indicated by the customer. The products must be picked up at the address and in the manner indicated by the carrier.
In case of non-collection within the deadline set by the carrier, the products will be returned to Commercio edile s.r.l
In this case the customer will not be entitled to any refund. The costs related to the transport of products to return to Building Trade s.r.l Will be charged to the customer.
10. Right of withdrawal
The consumer has the right to withdraw from any distance contract, without any penalty and without specifying the reason, within 10 working days from the completion of the order (The order is considered finalized upon receipt of payment of the product / i) or from the day of delivery to the consumer. The right of withdrawal must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter to. in Building trade s.r.l C / da Ranciditi Agnellaro, 92021 Aragon - Agrigento - Italy.
The above communication can be sent, within the same term, also by telegram or fax to Commercio edile srl at the number +39.0922 38430, provided it is confirmed, by registered letter, within 48 (forty eight) hours after sending the telegram or fax.
The consumer can not exercise the right of withdrawal for contracts for the supply of any non-prefabricated goods produced on the basis of an individual consumer choice (the current wording of the law states that the right of withdrawal can not be exercised for "goods packed up an individual choice or clearly customized "): the vast majority of the products in our catalog fall into this series, for more information contact Customer Service.
All returns (which must be perfectly intact and accompanied by the original packaging) must be authorized by Customer Service. The product must be returned in its original packaging. It must not have been used, nor have suffered minor damage and be in a state of perfect cleanliness. Once the return has been authorized, the Customer can send the Product back to the following address: Building trade s.r.l C / da Ranciditi Agnellaro sn, 92021 Aragon - Agrigento - Italy.
. Cash on delivery parcels will not be accepted.
Once received the Products (and verified their integrity) Building trade s.r.l
will, within the shortest possible time, within a maximum of 30 days, to reimburse the sums paid to the Customer. For this, he will inform casavanity.com of his bank details. The return costs are totally charged to the customer. Following the ricevimentocasavanity.com will examine the goods to verify the existence of any damage or tampering (the substantial integrity is an essential condition for the exercise of the right of withdrawal). In case of damage to the property during the transportation of the goods in return, Trade edile srl will notify the Customer of the event (within 5 working days of receipt of the goods in their warehouses), to allow him to promptly report a complaint against the courier chosen by him and obtain the reimbursement of the value of the asset (if insured); in this case, the Product will be made available to the Customer for his return, simultaneously canceling the request for withdrawal. Building trade 4m srl is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments. In the withdrawal period mentioned in Article 15, the Customer is responsible for the object as a custodian. In case of damage or destruction of the Product during the custody of the Customer, the right of withdrawal will expire. N.B. All shipping and packing costs for the return of the goods are charged to the Customer (as required by Article 67 paragraph 3 of Legislative Decree No. 206 of 06/09/05).
Any replacement of defective or damaged parts during transport requires just as short or even the same production times as they are almost always custom-made products. The replacement practice will be initiated as soon as we receive the photographic documentation produced by the customer who must be received in the immediate period following delivery. Any replacement of products to order will not be made in the event that the buyer object to differences in colors and / or shades published on the Site of fabrics, leather, metals, wood, glass or other materials.
However, it will be our commitment to operate with the utmost speed in order to reduce waiting times.
12. Return of defective or damaged goods
In the case of defective goods, the same can be returned to Commercio edile 4m srl within 7 days of delivery.
Shipping and packing costs for returning the shipment are to be borne by the Building Trade 4m srl.
The faulty goods will be replaced or refunded if it can not be replaced with the same product.
Should the Customer receive packages visibly damaged by the courier and / or carrier (broken or visibly damaged packaging), proceed as follows:
- If it is more than one package, reject only the damaged package to the sender. We will then contact the customer and arrange replacement and / or refund.
- If instead it is a consignment of a single package, reject the shipment to the sender and as a first step it will be our care to contact the customer and arrange replacement and / or refund.
In case of exhaustion of the broken product, the Customer will be contacted for a possible replacement with an article of equal value and characteristics available or alternatively for the return of the sums paid.
Claims for non-compliance of the Products delivered with the order must be received in writing directly to the Building Trade 4m srl., Immediately after receiving the goods.
The Customer must keep the original packaging and the delivery document.
14. Warranty - Technical Assistance
Building trade 4m srl guarantees the only material integrity of the Products at the time of delivery.
Any defects covered by the Building Trade Assurance 4m srl must be reported by the Customer, under penalty of forfeiture, no later than 10 (ten) days from the date of delivery. In case of operation of the Building Trade Assurance 4m srl the Customer will have the right to only replace the damaged Products upon return of the same, being excluded the right of the Customer to compensation for any damage, even further. The shipping costs necessary for the replacement of Products are borne by Building Trade 4m srl.
Building trade 4m srl. does not lend on the Products any further guarantee compared to that provided by the individual producers.
Technical assistance and warranty interventions on the Products are carried out, where provided, by the individual producers, according to the terms and procedures indicated in the documentation attached to the Products themselves. In particular, Commercio edile 4m srl does not give any guarantee regarding the compatibility of the Products with other products or equipment used by the Customer, nor provides any guarantee regarding the suitability of the Products for the specific use envisaged by the Customer.
Subject to the hypothesis of willful misconduct or gross negligence of Building Trade 4m srl. it is already agreed that, if the responsibility of Building Trade 4m srl is ascertained in any way towards the Customer - including the case of the non-fulfillment, total or partial, of the obligations assumed by Building Trade 4m srl. towards the Customer due to the execution of an order - the responsibility of Building Trade 4m srl. can not be higher than the price of the Products purchased by the Customer and for which the dispute has arisen.
15. Protection of personal data
Building trade 4m srl is the owner of the personal data collected at the time of registration on the site, as well as those subsequently communicated at the time of purchase by the customer, except for the data related to the payment procedure for which you refer to the banking institutions through which the transaction takes place. For information regarding the processing of personal data, including the rights referred to in art. 7 of the Legislative Decree 196/03, please refer to the detailed information already provided at the time of registration on the Website www.casavanity.com
By purchasing the customer accepts these conditions and keeps Building Trade 4m srl unharmed from any revenge or claim of detailed education.
16. Registered information
The computerized processing of the information, including the management of the e-mail addresses of the users of the site, is carried out in compliance with the provisions of the law.
The nominative information requested from the Customer is indispensable for the processing and forwarding of orders, the creation of invoices and any warranty contracts. For this purpose, this information may be communicated to the contract partners of Building Trade 4m srl
The Customer can oppose such a communication and in accordance with the law makes use of the right to access, modify, rectify and delete data concerning him by contacting Building Trade 4m srl
In order to avoid any attempt of fraud, Commercio edile 4m srl will be able to ask you proof of your identity, of your domicile.
17. Electronic signature
The "validation click" is an electronic signature.
This electronic signature has the same value as a handwritten signature between the parties.
18. Integrality of the contract
These general conditions of sale constitute the entirety of the obligations of the parties.
No other general or particular condition communicated by the Customer may enter or be excluded from these general conditions.
19. Intellectual and industrial property rights
Casavanity.com informs that the site, as well as all the trademarks and distinctive signs used in connection with the sale of the proposed products, are protected by applicable intellectual and industrial property rights and that any kind of reproduction, communication, distribution or publication is forbidden. , alteration or transformation, in whatever form and for whatever purpose they occur Casavanity.com reserves the right to take legal action to protect these aspects.
Should one or more provisions of these general conditions be considered invalid or declared as such in application of a law, regulation or following a final decision taken by a competent jurisdiction, the other provisions will retain all their strength and their value.
21. Applicable law
The contract of sale between the Customer and Building Trade 4m srl is concluded in Italy and governed by Italian law.
In the event of litigation and in the absence of an amicable agreement reached between the parties, without prejudice to the possible applicability of mandatory provisions of law to protect consumers (as defined under Article 1 letter b) of Legislative Decree 22 May 1999 n. 185), any dispute in any case connected to these General Conditions will be devolved to the exclusive jurisdiction of the Court of Agrigento.
Pursuant to and for the purposes of Articles 1341 and 1342 of the Civil Code, the Customer declares to have carefully read and understood the following clauses of the General Conditions of Sale Building Trade 4m srl ..: 1-2-3-4-5- 6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22